MAWSOOK PRIVACY POLICY

1. Introduction

Welcome to MAWSOOK ("MAWSOOK", "Platform", "we", "our", or "us").

MAWSOOK is a verification-first social networking platform that enables users to discover content, view videos, photos, reels, and livestreams, communicate with verified users, participate in creator monetization programs, and access additional features made available by the Platform.

This Privacy Policy explains how MAWSOOK collects, uses, stores, processes, shares, and protects personal information when you access or use the Platform.

By creating an account, accessing, browsing, or using MAWSOOK, you acknowledge that you have read and understood this Privacy Policy.

2. Scope of This Privacy Policy

This Privacy Policy applies to:

• The MAWSOOK mobile applications.
• The MAWSOOK website.
• Related services and technologies.
• Customer support interactions.
• Verification services.
• Creator monetization services.
• Business verification services.
• Any feature operated by or on behalf of MAWSOOK.

3. Account Types

MAWSOOK provides the following account types:

Basic Accounts

Users may register a Basic Account using approved registration methods.

Basic Account holders may browse, search, discover, and view content available on the Platform.

Verified Personal Accounts

Verified Personal Accounts are accounts that have successfully completed MAWSOOK's identity verification procedures.

Verified Business Accounts

Verified Business Accounts are accounts that have successfully completed both personal verification and business verification requirements.

4. Information We Collect

A. Information You Provide During Registration

When creating a Basic Account, we may collect:

• First name.
• Last name.
• Username.
• Email address.
• Password.
• Profile information.
• Profile photo (if provided).

MAWSOOK does not require date of birth during basic account registration.

B. Verification Information

To access verification-restricted features, users may be required to provide:

• Government-issued identification documents.
• Passport information.
• National identity card information.
• Driver's license information.
• Selfie images.
• Facial recognition data.
• Liveness verification data.
• Verification status information.
• Additional verification information requested by MAWSOOK.

Verification data may be processed using automated systems, facial recognition technologies, fraud prevention technologies, identity verification providers, and human review processes.

MAWSOOK may use third-party identity verification, facial recognition, liveness verification, fraud prevention, compliance, and security service providers to assist in verifying user identities, detecting fraud, preventing abuse, and maintaining Platform integrity.

Information submitted for verification purposes may be processed by such service providers on behalf of MAWSOOK in accordance with applicable contractual, legal, and security requirements.

C. Business Verification Information

Business users may be required to provide:

• Trade licenses.
• Company registration documents.
• Business contact information.
• Authorized representative information.
• Supporting business documentation.
• Additional information reasonably requested by MAWSOOK.

D. Category Information

Verified users are required to select the category that most accurately represents their profession, business, expertise, activity, public identity, or content focus.

We may collect and store category-related information associated with your account.

E. User Content

We collect information and content you choose to upload, publish, transmit, or make available through the Platform, including:

• Photos.
• Videos.
• Reels.
• Stories.
• Livestreams.
• Comments.
• Messages.
• Profile information.
• Business profile content.
• Creator content.
• Other user-generated content.

F. Communications

We may collect information when you:

• Contact support.
• Submit reports.
• Appeal moderation decisions.
• Submit verification requests.
• Participate in surveys.
• Communicate with MAWSOOK.

G. Monetization and Payment Information

Where creator monetization features are available, we may collect:

• Payment information.
• Bank account information.
• Payout details.
• Transaction records.
• Earnings information.
• Tax-related information.
• Compliance documentation.
• Source-of-funds information where required.

H. Third-Party Authentication Information

Users may register or access the Platform using third-party authentication providers, including Apple Sign-In, Google Sign-In, or other supported authentication services.

In such cases, MAWSOOK may receive certain information from those providers, including account identifiers, email addresses, profile information, and other information authorized by the user.

5. Information Collected Automatically

When you use MAWSOOK, we may automatically collect:

• IP address.
• Device identifiers.
• Device type.
• Operating system information.
• Application version.
• Browser information.
• Language settings.
• Log information.
• Crash reports.
• Usage information.
• Interaction data.
• Session information.
• Network information.
• Approximate location information derived from IP address, network information, device settings, or other available signals.
• Precise location information where permission is granted by the user.

5A. Cookies and Similar Technologies

MAWSOOK and its service providers may use cookies, pixels, web beacons, SDKs, local storage technologies, and similar technologies to operate, secure, improve, analyze, and personalize the Platform.

These technologies may be used to:

• Remember user preferences.
• Maintain login sessions.
• Analyze Platform usage.
• Improve performance and security.
• Detect fraud and abuse.
• Measure the effectiveness of content and features.

Users may control certain cookie settings through their device or browser settings; however, disabling certain technologies may affect Platform functionality.

5B. Device Permissions

Depending on the features used, MAWSOOK may request permission to access certain device capabilities, including:

• Camera.
• Photo library.
• Microphone.
• Storage.
• Notifications.
• Location Services.

Users may manage permissions through device settings; however, disabling permissions may limit Platform functionality.

6. Age Verification

Users may create and maintain Basic Accounts subject to applicable laws and Platform requirements.

However, certain Platform features require successful verification.

To obtain verification and access verification-restricted features, users must be at least sixteen (16) years of age.

As part of the verification process, MAWSOOK may verify age using government-issued identification documents and related verification procedures.

Users who do not satisfy the minimum age requirement may be denied verification and access to restricted features.

7. How We Use Information

We may use information for the following purposes:

• Creating and managing accounts.
• Providing Platform services.
• Identity verification.
• Business verification.
• Age verification.
• Fraud prevention.
• Security monitoring.
• Livestream administration.
• Creator monetization administration.
• Processing payouts.
• Content moderation.
• Investigating abuse.
• Investigating policy violations.
• Enforcing Platform rules.
• Providing customer support.
• Improving Platform functionality.
• Conducting analytics.
• Maintaining Platform security.
• Complying with legal obligations.
• Sending account notifications.
• Delivering security alerts.
• Providing verification updates.
• Delivering creator notifications.
• Sending service announcements.
• Delivering push notifications where enabled by the user.

8. Artificial Intelligence and Automated Systems

MAWSOOK may use artificial intelligence, machine learning systems, automated moderation systems, image recognition technologies, video analysis technologies, behavioral analysis systems, and other automated tools to:

• Verify identity.
• Detect fraud.
• Detect impersonation.
• Identify duplicate accounts.
• Review uploaded content.
• Detect prohibited content.
• Enforce Platform policies.
• Improve user safety.
• Improve Platform performance.

Automated decisions may be supplemented by human review.

9. Content Moderation

Content submitted to MAWSOOK may be reviewed using automated systems and human moderators.

Content may be:

• Delayed.
• Flagged.
• Restricted.
• Rejected.
• Removed.
• Reviewed.
• Reported to authorities where required by law.

Submission of content does not guarantee publication.

9A. Public Content

Information that users choose to make publicly available through the Platform, including profile information, usernames, photos, videos, reels, stories, livestreams, comments, and other content, may be visible to other users of the Platform.

Users should carefully consider the information they choose to publish through the Platform.

10. Sharing of Information

We may share information with:

Service Providers

Including providers of:

• Cloud hosting.
• Identity verification.
• Facial recognition services.
• Analytics services.
• Customer support services.
• Security services.
• Payment processing services.

Business Partners

Where necessary to provide Platform functionality.

Legal Authorities

Where required by law, regulation, court order, legal process, governmental request, or law enforcement request.

Corporate Transactions

In connection with:

• Mergers.
• Acquisitions.
• Investments.
• Asset sales.
• Corporate restructuring.

11. Creator Payout Compliance

Before processing payouts, MAWSOOK may require:

• Identity verification.
• Bank account ownership verification.
• Proof of residence.
• Tax documentation.
• Source-of-funds information.
• Additional compliance documentation.

Failure to provide requested information may result in payout delays, restrictions, or rejection.

12. Fraud Prevention and Security

MAWSOOK may investigate:

• Identity fraud.
• Payment fraud.
• Verification fraud.
• Fake engagement.
• Self-gifting schemes.
• Chargeback abuse.
• Account manipulation.
• Security incidents.

During investigations, MAWSOOK may:

• Restrict accounts.
• Suspend accounts.
• Freeze earnings.
• Delay payouts.
• Request additional information.
• Conduct re-verification procedures.

13. Data Retention

MAWSOOK retains information for as long as reasonably necessary to:

• Provide services.
• Maintain security.
• Prevent fraud.
• Resolve disputes.
• Enforce agreements.
• Comply with legal obligations.

Verification records, compliance documentation, moderation records, and transaction information may be retained for longer periods where legally required or reasonably necessary.

14. International Data Transfers

Your information may be transferred to, processed in, stored in, or accessed from jurisdictions outside your country of residence.

By using MAWSOOK, you acknowledge and consent to such transfers where permitted by applicable law.

15. Your Rights

Subject to applicable law, you may have rights to:

• Access personal information.
• Correct inaccurate information.
• Request deletion of information.
• Object to certain processing.
• Restrict certain processing.
• Withdraw consent where applicable.
• Request information regarding processing activities.

MAWSOOK may request verification of identity before responding to requests.

16. Account Deletion

Users may request deletion of their account through available Platform features or by contacting MAWSOOK.

MAWSOOK may retain certain information after deletion where necessary for:

• Legal compliance.
• Fraud prevention.
• Security purposes.
• Dispute resolution.
• Enforcement of agreements.

17. Security Measures

MAWSOOK implements reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no system can guarantee absolute security.

18. Changes to This Privacy Policy

MAWSOOK may update this Privacy Policy at any time.

Updated versions become effective upon publication.

Continued use of the Platform after publication of updates constitutes acknowledgment of the revised Privacy Policy.

19. Governing Law

This Privacy Policy shall be governed by the laws of the Emirate of Dubai and the applicable federal laws of the United Arab Emirates.

20. Contact Information

For questions regarding this Privacy Policy:

MAWSOOK

Dubai, United Arab Emirates

Email: support@mawsook.com